Privacy Policy

Last updated: December 8, 2025

1. Introduction

TripCraft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (name, email address, profile picture)
  • Itinerary data and saved places
  • Comments and user-generated content
  • Payment information (processed securely through third-party payment processors)
  • Communications with us

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (if you grant permission)
  • Cookies and similar tracking technologies (see Cookie Policy below)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Personalize your experience
  • Comply with legal obligations

4. Affiliate Links and Tracking

Our Service contains affiliate links to third-party travel booking platforms, including but not limited to GetYourGuide, Booking.com, Trivago, and other partners. When you click on these links, third-party cookies and tracking technologies may be used to track your activity for the purpose of affiliate commission attribution.

These third-party services have their own privacy policies and cookie practices. We encourage you to review their privacy policies:

  • GetYourGuide: https://www.getyourguide.com/privacy-policy
  • Booking.com: https://www.booking.com/content/privacy.html
  • Trivago: https://www.trivago.com/privacy-policy

We may receive a commission if you make a purchase through these affiliate links. This does not affect the price you pay for products or services.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

  • Essential Cookies: Required for the Service to function properly (e.g., authentication, security)
  • Analytics Cookies: Help us understand how visitors interact with our Service
  • Affiliate Cookies: Used by third-party affiliate partners to track referrals
  • Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more detailed information about our use of cookies, please see our Cookie Policy.

6. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your data is stored on secure servers and is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Services

We may use third-party services to help us operate our Service and administer activities on our behalf, such as:

  • Authentication providers (NextAuth.js, Google OAuth)
  • Payment processors (Stripe)
  • Analytics services
  • Cloud hosting providers
  • Email service providers

These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

To exercise these rights, please contact us through the contact information provided below.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website or email.